Customer Support - Ooze

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Contact Support

You can also contact us via LiveChat, you'll find us in the bottom right hand corner of the screen when we're available to chat (T-F 10am - 5pm EST)!

Counterfeit Hub

Do you think you have a counterfeit Ooze product? You can submit a claim here.

Wholesale & Distro Support

If you are a Wholesale/Distro customer in need of support you can contact our Sale team here.

Self Serve Resources

Help yourself to our Self Service Resource Hub. Here you can find FAQs, manuals, as well as information about the Ooze Warranty Program and vape safety information.

General FAQ

Battery & Vape FAQ

Battery Manuals

Warranty Program

Vape Safety

Tokin Points Program